NHTSA Complaint #11060806 — 2016 MAZDA CX-5 POWER TRAIN

Complaint Details

ODI Number	11060806
Vehicle	2016 MAZDA CX-5
Component	POWER TRAIN
Date of Incident	January 3, 2018
Date Filed	January 5, 2018
Mileage	43,685 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

THE VEHICLE WAS BOUGHT BRAND NEW ON 06/30/2015. IT NEEDED A NEW TRANSMISSION AT 20,690 MILES (09/02/16). AT ~43,000 MILES, LEAKS WERE DETECTED. THE MECHANIC DIAGNOSED THE PROBLEM AS POWERTRAIN ISSUES. THE LEAK WAS TRANSMISSION FLUID THAT SPREAD TO THE WHOLE LENGTH OF THE CAR UNDERNEATH. THE DEALER WAS CONTACTED, CAR WAS TOWED TO THE DEALERSHIP THAT LATER CONFIRMED THE MECHANIC'S DIAGNOSIS. POWERTRAIN WILL BE FIXED AT THE MANUFACTURER'S EXPENSE (THE MANUFACTURER CONSIDERS IT A MANUFACTURING ISSUE AND HAS HONORED THE WARRANTY).

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