NHTSA Complaint #11055867 — 2017 FORD F-350

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11055867
Vehicle	2017 FORD F-350
Component	VISIBILITY/WIPER
Date of Incident	December 21, 2017
Date Filed	December 21, 2017
Mileage	9,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

2017 F350 BACK WINDOW EXPLODED. THE VEHICLE WAS STATIONARY, PARKED IN A DRIVEWAY IN A SUBDIVISION. I REMOTE STARTED MY TRUCK WITHIN 5 MINUTES BEFORE I OPENED THE BACK DRIVERS CREW CAB DOOR TO PUT A BAG ON THE FLOOR. WHEN I SHUT THE DOOR, THE BACK WINDOW EXPLODED AS THE DOOR CLOSED. THE OUTSIDE TEMPERATURE WAS AROUND 23 DEGREES F. I BELIEVE THE SUDDEN CAB PRESSURE OF SHUTTING THE DOOR, COMBINED WITH COLDER TEMPERATURES AND A DEFECT IN THE GLASS OR GLASS INSTALLATION IS THE ROOT CAUSE OF THE ISSUE.

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