NHTSA Complaint #11055346 — 2009 FORD FUSION

NOVEMBER 2017 MY BRAKES WENT OUT AGAIN IN MY 2009 FORD FUSION WHEN ATTEMPTING TO STOP WHILE DRIVING EAST BOUND ON 35. LIKE IN THE PAST I PUSH THE BRAKES AND IT GOES TO THE FLOOR ALMOST CAUSING AN ACCIDENT AND I MUST PUMP THE BRAKES TO REGAIN BRAKE POWER. I TOOK IT TO THE DEALERSHIP AGAIN AND THEY STATE THEY CAN'T DO ANYTHING BECAUSE THE PROBLEM DOESN'T REOCCUR AS IT IS AN INTERMENT ISSUE. I CALLED AND COMPLAINED TO FORD CUSTOMER SERVICE AGAIN REF # CASE [XXX] AND THERE ONLY SUGGESTION IS TO TAKE IT TO ANOTHER DEALERSHIP TO WASTE MORE OR MY TIME AND MONEY TO BE TOLD THE SAME THING. I AM BEYOND FRUSTRATED AND I DON'T UNDERSTAND WHY FORD HASN'T DONE SOMETHING ABOUT THIS ISSUE AS I HAVE READ SEVERAL COMPLAINTS SHOWING MY SAME ISSUE I'VE HAD FOR OVER A YR. [XXX] DAYTON, OHIO INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB