NHTSA Complaint #11430880 — 2009 FORD FUSION

We just had both recalls for the brake system on our 2009 Ford fusion done. We had the first recall done in June. We then took the car back in on august 7th, we where told it was going to be a one day repair. Later that day the service department manager contacted us stating “the brakes are worse than what they where when you brought the car in and it is unsafe to drive, The module is working like it should but we have something wrong with the brake fluid possibly the brake reservoir.” Then on august 9th the service manager stated “After much research and trying to figure out what is going on with the car that the new part that we have been waiting forever for is bad/faulty from the factory and so we a new part on order.” The new recalled part is now coming from the factory bad/faulty. On august 27th we where contacted by the dealership that the car is done and we can come pick our vehicle up. We picked the car up that night and today (august 28th) we where driving home from the store when we lost all brakes in the car and rear ended the vehicle in front of us. We are having a different authorized Ford dealer look at the car and brake system on Monday the 30th