NHTSA Complaint #11034150 — 2013 FORD EDGE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11034150
Vehicle 2013 FORD EDGE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 50,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

'DRIVER DOOR AJAR' NOTIFICATION IS PRESENT WHILE IN MOTION IN SPITE OF DOOR BEING CLOSED/LATCHED. DOORS WON'T LOCK WHILE IN THE CAR (WHETHER IN MOTION OR STATIONARY) & ALARM CANNOT BE SET BECAUSE OF THIS. SEVERAL TIMES, THE NOTIFICATION WASN'T PRESENT ONLY TO POP UP WHILE DRIVING & DOORS UNLOCKED & WOULDN'T LOCK AGAIN. SOMETIMES NOTIFICATION GOES AWAY BUT IT'S BEEN INCREASING IN FREQUENCY THE LAST MONTH & A HALF. "DRIVER DOOR AJAR" NOTIFICATION IS PRESENT MORE OFTEN THAN NOT. SAFETY IS AN ISSUE & FRUSTRATION IS HIGH. SLAMMING THE DOOR DOESN'T WORK. SHUTTING THE DOOR LIGHTLY DOESN'T WORK. SHUTTING THE DOOR NORMALLY DOESN'T WORK. THERE'S NO RHYME OF REASON TO IT. REGARDING "WHEN DID THIS HAPPEN", IT'S BEEN HAPPENING FOR THE LAST MONTH & A HALF (BEGINNING OF SEPT UNTIL NOW) .

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