NHTSA Complaint #11023816 — 2013 FORD EDGE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11023816
Vehicle	2013 FORD EDGE
Component	ELECTRICAL SYSTEM
Date of Incident	April 7, 2017
Date Filed	September 17, 2017
Mileage	58,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I HAVE A 2013 FORD EDGE AND THE DRIVERS SIDE DOOR AJAR INDICATOR REMAINS ILLUMINATED EVEN AFTER THE DOOR IS SHUT. IT WAS INTERMITTENT AT FIRST, BUT NOW THE SYSTEM ALWAYS THINKS THE DOOR IS AJAR. WHEN I LOCK IT WITH MY KEYFOB, IT LOCKS BUT THE LIGHTS STAY ON AND IT HONKS TWICE, INDICATING THAT IT THINKS A DOOR IS OPEN. THIS WILL CAUSE THE CARS INTERIOR AND EXTERIOR LIGHTS TO REMAIN ON FOR AN EXTENDED PERIOD OF TIME, DRAINING THE BATTERY. THIS IS RIDICULOUS. NOT TO MENTION THE DOME LIGHTS STAYING ON WHILE DRIVING AT NIGHT IS A SAFETY CONCERN BECAUSE IT IMPEDES MY ABILITY TO DRIVE SAFELY BECAUSE I CAN'T SEE OUTSIDE AS WELL WITH LIGHTS ON INSIDE.

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