NHTSA Complaint #11023001 — 2013 FORD EDGE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11023001
Vehicle 2013 FORD EDGE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 78,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

I HAVE A 2013 FORD EDGE WHICH BEGAN EXPERIENCING INTERMITTENT ISSUES WITH THE DRIVER DOOR AJAR SWITCH AT APPROXIMATELY 50K MILES. THE SWITCH WAS REPAIRED BY A FORD DEALER AT APPROXIMATELY 61K MILES AND WITHIN 6 MONTHS BEGAN TO REOCCUR. NOW A YEAR LATER AT 79K MILES IT COMES AND GOES MOST EVERYDAY IT IS DRIVEN. SOME DAYS IT IS WHEN YOU FIRST GET IN THE VEHICLE, OTHER DAYS IT MAY SUDDENLY UNLOCK THE DOORS AT HIGHWAY SPEEDS AND SOUND THE ALARM TELLING YOU TO PLACE THE VEHICLE IN PARK AND CLOSE THE DOOR. THIS IS A CLEAR SAFETY HAZARD THAT FORD SHOULD BE MADE TO CORRECT. BLINDING LIGHTS AT NIGHT, DOORS THAT WILL NOT LOCK OR UNLOCK WHILE DRIVING DOWN THE ROAD POSES A SAFETY RISK FOR CHILDREN OPERATING DOORS AS WELL AS THE ADULT OCCUPANTS. NOT TO MENTION THE SECURITY RISK WHEN DRIVING THROUGH A QUESTIONABLE AREA AND THE DOORS WILL NOT LOCK. THE CONSTANT DISTRACTION FOR THE DRIVER AND OCCUPANTS ANYTIME YOU TAKE YOUR FOOT OFF THE BRAKE FROM THE AUDIBLE ALERT TELLING YOU TO PLACE THE CAR IN PARK AND CLOSE THE DOOR. THIS IS A SERIOUS ISSUE THAT APPEARS WILL NOT BE CORRECTED UNTIL ENOUGH PEOPLE DIE. IT HAS BEEN A KNOWN ISSUE FOR YEARS AND STILL NO RECALL. ALL AT THE RISK OF THE VICTIMS THAT BOUGHT THESE CARS FROM FORD. WHY SHOULD THE OWNERS OF THE VEHICLES BE FORCED TO PAY FORD TO REPAIR THESE DEFECTIVE COMPONENTS EVERY 6-12 MONTHS. WHY SHOULD THE PUBLIC BE EXPOSED TO THE RISK OF CRASHES FROM THE DISTRACTION AND PEOPLE HAVING TO REPEATEDLY SLAM THEIR DOORS WHILE DRIVING DOWN THE ROAD TO TRY AND SATISFY THE DEFECTIVE SWITCHES? THE NHTSA NEEDS TO FORCE FORD TO DEVELOP A PERMANENT FIX FOR THIS ISSUE BEFORE KIDS FALL OUT OF A MOVING VEHICLE.

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