NHTSA Complaint #11022698 — 2015 FORD EDGE

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING, THE CONTACT HEARD A KNOCKING NOISE COMING FROM THE ENGINE AND THE VEHICLE STARTED TO DRIVE ABNORMALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE OIL PRESSURE SENSOR LEAKED OIL AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED AN UNKNOWN FORD DEALER WHERE IT WAS DETERMINED THAT THE ENGINE COULD NOT BE REPAIRED AND THE CONTACT WAS ADVISED TO CALL NHTSA. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE WARRANTY HAD EXPIRED AND OFFERED NO FURTHER ASSISTANCE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.