NHTSA Complaint #11014073 — 2017 MAZDA CX-5

UNKNOWN OR OTHER issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11014073
Vehicle	2017 MAZDA CX-5
Component	UNKNOWN OR OTHER
Date of Incident	August 9, 2017
Date Filed	August 9, 2017
Mileage	2,771 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

REAR BACKUP CAMERA FAILED. VEHICLE PARKED IN HOME GARAGE. VEHICLE WAS STARTED AND SHIFTED TO REVERSE. CAMERA FAILED TO DISPLAY ON DASH SCREEN AS IT NORMALLY DOES. MANUALLY CHECKED CAMERA LOCATED CENTER REAR OF VEHICLE. NO SIGNS OF DAMAGE OR LOOSE FITTINGS ETC. VEHICLE HAS NOT BEEN INVOLVED IN A CRASH. STOPPED ENGINE, RESTARTED SEVERAL TIMES. CAMERA SOFTWARE DID NOT RESET IF THERE IS SOFTWARE. CAMERA DOES NOT COME ON. FAILURE OF CAMERA CREATES AN UNSAFE CONDITION WHEN BACKING BECAUSE THE DRIVER IS ACCUSTOMED TO THIS ORIGINAL SAFETY FEATURE.

Related Complaints for the 2017 MAZDA CX-5

Other UNKNOWN OR OTHER Complaints

#11707923 — December 30, 2025 — The infotainment system suffers from ghost touching. It has gotten out of control even after a “recall” fix at the de...

#11699194 — November 13, 2025 — CX-5's infotainment system RANDOMLY, AND WITHOUT WARNING STARTS BEEPING AND CHANGING OPTIONS WHILE DRIVING, A VERY DI...

#11658843 — May 5, 2025 — My vehicle has had the "Ghost Touch" issue that has been reported on many Mazda vehicles and even had a recall for th...

#11658658 — May 3, 2025 — Infotainment system "touch" screen doesn't work and I experience "ghost" touching where it's as if someone is actual...

#11641988 — February 11, 2025 — Touchscreen continues to change to different screens Ghost touch screen malfunction is know to dealer as prior year m...

Recent Complaints for the 2017 MAZDA CX-5

#11709977 — ELECTRICAL SYSTEM — January 9, 2026 — UNKNOWN The infotainment system started malfunctioning on its own. Changes channels on radio, goes into settings and ...

#11707923 — ELECTRICAL SYSTEM — December 30, 2025 — The infotainment system suffers from ghost touching. It has gotten out of control even after a “recall” fix at the de...

#11702925 — ELECTRICAL SYSTEM — December 4, 2025 — Dashboard lit up like a Christmas tree. Multiple warning lights all at once. This issue has been reported on multiple...

#11702925 — FORWARD COLLISION AVOIDANCE: WARNINGS — December 4, 2025 — Dashboard lit up like a Christmas tree. Multiple warning lights all at once. This issue has been reported on multiple...

#11702925 — LANE DEPARTURE: BLIND SPOT DETECTION — December 4, 2025 — Dashboard lit up like a Christmas tree. Multiple warning lights all at once. This issue has been reported on multiple...