NHTSA Complaint #11641988 — 2017 MAZDA CX-5

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11641988
Vehicle	2017 MAZDA CX-5
Component	UNKNOWN OR OTHER
Date of Incident	February 8, 2025
Date Filed	February 11, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Touchscreen continues to change to different screens Ghost touch screen malfunction is know to dealer as prior year models have also had problems and recall was issued Dealer won’t cover cost of repair as it’s out of warranty This just started so I wouldn’t have known during warranty The dealer will repair for $750 which is not fair as it’s a known problem It is very distracting while driving and even if I turn the display off it will come back on

Related Complaints for the 2017 MAZDA CX-5

Other UNKNOWN OR OTHER Complaints

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#11658843 — May 5, 2025 — My vehicle has had the "Ghost Touch" issue that has been reported on many Mazda vehicles and even had a recall for th...

#11658658 — May 3, 2025 — Infotainment system "touch" screen doesn't work and I experience "ghost" touching where it's as if someone is actual...

#11619731 — October 14, 2024 — The vehicle – display has a ghosting issue with the screen keeps on changing without me, touching the controls. It wi...

Recent Complaints for the 2017 MAZDA CX-5

#11709977 — ELECTRICAL SYSTEM — January 9, 2026 — UNKNOWN The infotainment system started malfunctioning on its own. Changes channels on radio, goes into settings and ...

#11707923 — ELECTRICAL SYSTEM — December 30, 2025 — The infotainment system suffers from ghost touching. It has gotten out of control even after a “recall” fix at the de...

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