NHTSA Complaint #11658658 — 2017 MAZDA CX-5

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11658658
Vehicle 2017 MAZDA CX-5
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

Infotainment system "touch" screen doesn't work and I experience "ghost" touching where it's as if someone is actually pressing the screen to toggle between the different functions, raise/lower the volume, etc., when my hands are no where near the screen. It's a very dangerous distraction when it happens while driving.

Related Complaints for the 2017 MAZDA CX-5

Other UNKNOWN OR OTHER Complaints

#11707923 The infotainment system suffers from ghost touching. It has gotten out of control even after a “recall” fix at the de...
#11699194 CX-5's infotainment system RANDOMLY, AND WITHOUT WARNING STARTS BEEPING AND CHANGING OPTIONS WHILE DRIVING, A VERY DI...
#11658843 My vehicle has had the "Ghost Touch" issue that has been reported on many Mazda vehicles and even had a recall for th...
#11641988 Touchscreen continues to change to different screens Ghost touch screen malfunction is know to dealer as prior year m...
#11619731 The vehicle – display has a ghosting issue with the screen keeps on changing without me, touching the controls. It wi...

Recent Complaints for the 2017 MAZDA CX-5

#11709977 ELECTRICAL SYSTEM UNKNOWN The infotainment system started malfunctioning on its own. Changes channels on radio, goes into settings and ...
#11707923 ELECTRICAL SYSTEM The infotainment system suffers from ghost touching. It has gotten out of control even after a “recall” fix at the de...
#11702925 ELECTRICAL SYSTEM Dashboard lit up like a Christmas tree. Multiple warning lights all at once. This issue has been reported on multiple...
#11702925 FORWARD COLLISION AVOIDANCE: WARNINGS Dashboard lit up like a Christmas tree. Multiple warning lights all at once. This issue has been reported on multiple...
#11702925 LANE DEPARTURE: BLIND SPOT DETECTION Dashboard lit up like a Christmas tree. Multiple warning lights all at once. This issue has been reported on multiple...
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