NHTSA Complaint #11011635 — 2014 FORD ESCAPE STEERING

Complaint Details

ODI Number	11011635
Vehicle	2014 FORD ESCAPE
Component	STEERING
Date of Incident	July 28, 2017
Date Filed	July 31, 2017
Mileage	17,334 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING LOW SPEEDS, THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT STATED THAT THE STEERING BECAME DIFFICULT TO OPERATE. THE VEHICLE WAS TOWED TO MULLINX FORD (LOCATED AT 7311 AIRPORT BLVD, MOBILE, AL 36608), BUT HAD NOT YET BEEN DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 17,334.

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