NHTSA Complaint #11011424 — 2015 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11011424
Vehicle 2015 FORD FOCUS
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 37,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

"MAJOR TRANSMISSION ISSUES"! WARNING & BUYER BEWARE: THIS VEHICLE IS NOT SAFE TO DRIVE AND HAS AN OPEN CLAIM UNDER THE STATES LEMON LAW POLICY. ON 7/22/17 AFTER MULTIPLE REPAIRS AS STATED IN THIS COMPLAINT, THE VEHICLE PROPELLED FORWARD BEHIND TRAFFIC ON A MAJOR ROADWAY AT A RAILROAD STOP TOWARDS THE GATES WITH AN ONCOMING TRAIN. REPORTED THE INCIDENT TO FORD AND FORD WILL NOT COVER THE REPAIRS. THE TRANSMISSION NEEDS TO BE REPLACED ON THIS VEHICLE AND HAS HAD MULTIPLE CLUTCH REPLACEMENTS AT FORD. THERE HAVE BEEN APPROXIMATELY 18 SERVICE VISITS AT THE DEALERSHIP SINCE THE DELIVERY DATE OF 12/15/15. ONBOARD SYNC SYSTEM- DOES NOT WORK PROPERLY AFTER MULTIPLE REPAIRS. FORD SERVICE MANAGER HAS WARNED THAT THE TRANSMISSION ISSUES ARE NOT REPAIRABLE AND THE ISSUES WILL CONTINUE TO OCCUR DESPITE CLUTCH AND TRANSMISSION REPAIRS.

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