NHTSA Complaint #11011115 — 2013 CADILLAC SRX

TL* THE CONTACT OWNS A 2013 CADILLAC SRX. THE CONTACT STATED THAT WITH NORMAL EVERYDAY DRIVING HE BECAME AWARE OF AN ISSUE WITH THE FRONT SUSPENSION ON THE VEHICLE. THE CONTACT WAS CONCERNED THAT WITHIN 46,000 MILES OF DRIVING THE VEHICLE, THAT THE TIRES HAD TO BE REPLACED TEN TIMES. THE VEHICLE WAS TAKEN TO COULTER CADILLAC TEMPE (LOCATED AT 7780 S AUTOPLEX LOOP, BUILDING 200, TEMPE, AZ 85284, (480) 305-0876) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE PERFORMED AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS CONCERNED THAT THE SUSPENSION WAS INSTALLED INCORRECTLY OR THAT THERE WAS A DEFECTIVE FRONT SUSPENSION. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,077.