NHTSA Complaint #11004685 — 2013 FORD EDGE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11004685
Vehicle	2013 FORD EDGE
Component	ELECTRICAL SYSTEM
Date of Incident	June 7, 2017
Date Filed	July 11, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

DOOR AJAR LIGHT REMAINS ON WHILE THE DOOR IS COMPLETELY CLOSED AND SEATED. FORD STATES THAT THE LATCH HAD TO BE REPLACED AT A COST OF $465. MULTIPLE OTHER PROFESSIONAL OPINIONS HAVE STATED THAT THE LATCH IS UNNECESSARY AND THAT THERE HAVE BEEN NUMEROUS COMPLAINTS REGARDING THE DOOR AJAR LIGHT REMAINING ON AFTER CLEANING VARIOUS PARTS, REPLACING PARTS, AND SPENDING LARGE AMOUNTS OF MONEY ON PATCH FIXES. THE LIGHT CAME ON INTERMITTENTLY APPROXIMATELY ONE MONTH AGO AND GRADUALLY STAYED ON AS TIME PROGRESSED. ORIGINALLY, I COULD CLOSE THE OPEN AND CLOSE THE DOOR UP TO 3 TIMES AND THE DOOR AJAR LIGHT WOULD TURN OFF. OVER TIME THE LIGHT WOULD CONTINUALLY STAY ON. THIS BEGAN TO DRAIN THE VEHICLE BATTERY AS WELL.

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