NHTSA Complaint #10995649 — 2014 FORD ESCAPE SEATS

Complaint Details

ODI Number	10995649
Vehicle	2014 FORD ESCAPE
Component	SEATS
Date of Incident	May 31, 2017
Date Filed	June 16, 2017
Mileage	21,000 miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I AM CONCERNED THAT THE DESIGN OF THE HEADREST IS NOT SAFE. I WAS IN AN ACCIDENT RECENTLY WHERE I WAS SIMPLY REAR ENDED. I HAVE A FAIRLY SERIOUS CONCUSSION THAT I HAVE HAD FOR NEARLY FOUR WEEKS. I BELIEVE THAT I GOT THE CONCUSSION BECAUSE MY HEAD HIT THE VISOR AND THEN THE BOTTOM EDGE, THAT JARTS OUT, ON THE HEAD REST.

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