NHTSA Complaint #10993897 — 2013 FORD EDGE

I HIT JUST A LITTLE OVER 60 K MILES ON MY 2013 FORD EDGE AND I WAS ALSO DUE FOR AN OIL CHANGE. I TOOK MY CAR TO THE FORD DEALERSHIP AND WHEN IT WAS GETTING SERVICED, THEY OFFERED ME MAINTENANCE ON MY CAR AS IT WAS DUE. I DECLINED. WHEN I GOT IN MY CAR THE 'DOOR AJAR' LIGHT STARTED TO SOUND SO I OPENED AND SHUT MY DOOR BUT THE PROBLEM WOULD NOT CORRECT. I WENT ABOUT MY DAILY ROUTINES AND IT HAS NOT STOPPED AND IT'S VERY ANNOYING AND THE INTERIOR LIGHTS WON'T SHUT OFF CAUSING THE PANELS TO BECOME VERY HOT. NOW THE INSIDE PANEL/SCREEN HAS FROZEN UP AND I KEEP HAVING TO RESET IT. I CALLED FORD SERVICE DEPARTMENT AND THEY ONLY WANT ME TO BRING IT IN (SO THEY CAN CHARGE ME THE $500+ TO FIX IT). THIS IS A RIPOFF!!! MY DOOR WON'T LOCK EITHER. I LIVE ALONE IN A RATHER LARGE CITY AND THERE ARE BEGGARS ON JUST ABOUT EVERY CORNER. THIS MORNING, ONE CAME UP TO MY CAR AND TAPPED ON MY WINDOW WANTING MONEY. MY DOORS WOULD NOT LOCK AND I WAS SCARED TO DEATH. ANYONE CAN OPEN MY DOOR AT A STOP LIGHT OR WHEREVER I AM AND I AM NOT SECURE. FORD KNOWS THIS IS HAPPENING AND WILL DO NOTHING ABOUT IT. IT'S A SCAM TO GET MONEY FROM EVERYONE HAVING THIS ISSUE AND I AM NOW CONCERNED FOR MY SAFETY.