NHTSA Complaint #10993211 — 2016 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10993211
Vehicle 2016 JEEP CHEROKEE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 25,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

WATER SATURATING FLOOR AND CARPETS UNDER FLOOR MATS, PASSENGER FRONT AND REAR. MAY BE THE CAUSE OF INTERMITANT DOOR LOCKS , AND AT TIME UCONNECT RADIO AND CLIMATE CONTROL SYSTEM RESTARTS. FIRST VISIT TO DEALER, DEALER RESEALED/REWELDED ROCKER PANELS AND IMPROPERLY SEALED AREAS. SECOND VIST DEALER STATED THE LEAKING WAS A SUN ROOF. HOWEVER, VEHICLE DOESN'T HAVE A SUN ROOF. ? THE DEALER IS UNABLE TO REPLICATE WATER COMING IN FROM RAIN BUT HAS NOT CHECKED AC CONDENSATION OR OTHER MEANS OF ENTRY THAT WE KNOW OF. WATER DOES APPEAR TO SHOW UP FASTER DURING PERIODS OF HOT EATHER AND AC USAGE. PLEASE NOTE - I HAVE PICTURES OF MOLD GROWING RAPIDLY ON THE CARPET UNDER THE FLOOR MATS.

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