NHTSA Complaint #10984480 — 2011 TOYOTA RAV4

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 10984480
Vehicle 2011 TOYOTA RAV4
Component SUSPENSION
Date of Incident
Date Filed
Mileage 96,700 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

SUSPENSION: WHILE DRIVING IN THE INTERSTATE, I HEARD A "POP" AND THE SOUND OF SOMETHING SLIDING FROM THE BACK PASSENGER SIDE TOO THE BACK DRIVER SIDE OF THE VEHICLE. I THEN FELT THE BACK OF THE VEHICLE "WOBBLING" AND I HEARD A "CLUCKING AND RUBBING" SOUND. I MANAGED TO GET TO A REPAIR STATION, AND OBSERVED THE BACK DRIVER'S SIDE TIRE LEANING INWARD AT THE TOP, AND IT HAD BEEN RUBBING AGAINST THE WHEEL WELL AND A CORD. THE REPAIRMAN LOOKED IT OVER AND FOUND NO REASON FOR A BOLT THAT RANGED ABOUT 5-7 INCHES TO SHOOT OUT, RESULTING IN THE BACK WHEEL TO ALMOST FALL COMPLETELY OFF THAT WAY, AS THE UNDERCARRIAGE "LOOKED PRETTY GOOD." I JUST PURCHASED THE VEHICLE JUST OVER 3 MONTHS AGO FROM A CERTIFIED DEALER. THE CARFAX REPORTED NO PREVIOUS ACCIDENTS AND THE CAR WAS REPORTEDLY MAINTENANCE AS RECOMMENDED, (EVERY 3000 MILES). I'M AFRAID TO DRIVE IT NOW. WHAT'S TO KEEP THIS FROM HAPPENING TO THE OTHER THREE TIRES???

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