NHTSA Complaint #11299767 — 2011 TOYOTA RAV4

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11299767
Vehicle	2011 TOYOTA RAV4
Component	SUSPENSION
Date of Incident	January 14, 2020
Date Filed	January 16, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I HAVE FIXED MY REAR SUSPENSION MORE THAN 4X AND IT CONTINUES TO GO BAD, IT WORKS FINE FOR A COUPLE OF WEEKS BUT STILL NOT RUNNING WELL THEN IT SHOCKS AND GOES BACK TO BOUNCING WHENEVER IT HITS A BUMP OR ANYTHING NOT SMOOTH ON THE ROADS. IT HAPPENS WHEN DRIVING AND YOU FEEL IT A LOT MORE WHEN IT'S RUNNING ON LOCAL ROADS. THE VISIBILITY IS BAD, THE DEFOGGER DOES NOT WORK AND I HAVE TO WAIT ABOUT 15-20 MINS OR OPEN THE WINDOW. WHEN I PUT MY HANDS ON THE VENT FOR THE DEFOGGER THERE IS NO AIR COMING FROM IT.

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