NHTSA Complaint #11142513 — 2011 TOYOTA RAV4

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11142513
Vehicle 2011 TOYOTA RAV4
Component SUSPENSION
Date of Incident
Date Filed
Mileage 104,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

WHILE TURNING RIGHT TO GO DOWN THE NEXT AISLE IN A PARKING LOT MY PASSENGER REAR TIE ROD AKA CONTROL ARM BROKE AT THE FACTORY WELD! I PURCHASED THIS CAR BRAND NEW OFF THE LOT AND HAVE BEEN TOLD BY NUMEROUS MECHANICS THAT THIS SHOULD NOT HAPPEN AND IT'S A DEFECT. HAD I BEEN ON THE FREEWAY, THIS WOULD HAVE BEEN CATASTROPHIC. I DRIVE A 2011 RAV4 WITH 104,000 MILES AND THESE HAVE BEEN RECALLED FOR THIS ISSUE, HOWEVER MY VIN# IS NOT ONE OF THE RECALLED ONES. THE TOYOTA DEALERSHIP IS GOING TO CHARGE ME $600 TO REPLACE IT. I'M ASKING FOR THEM TO TAKE A LOOK AT THE OTHER ONE AND REPLACE IT IF NECESSARY.

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