NHTSA Complaint #11310280 — 2011 TOYOTA RAV4

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11310280
Vehicle	2011 TOYOTA RAV4
Component	SUSPENSION
Date of Incident	February 17, 2020
Date Filed	February 20, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

REPLACED BOTH REAR CONTROL ARMS AND ADJUSTMENT BOLTS. TECHNICIAN SAID I WAS LUCKY NOT TO HAVE BEEN DRIVING. SUPPOSEDLY WHEN ALIGNING MY TIRES - THE SCREWS SHOWED RUSTY AND BROKE OFF. PAID $900 TO HAVE REPLACED. THIS SHOULD NOT HAPPEN IN A CAR LIKE TOYOTA. I AM THE ORIGINAL OWNER AND HAVE ALWAYS TAKEN EXCELLENT CARE OF MY VEHICLE.

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