NHTSA Complaint #10969920 — 2011 FORD EXPLORER

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	10969920
Vehicle	2011 FORD EXPLORER
Component	SERVICE BRAKES
Date of Incident	April 13, 2016
Date Filed	April 1, 2017
Mileage	108,394 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I PURCHASED MY VEHICLE IN MARCH OF 2016. I FIRST HAD ISSUES WITH THE BRAKING SYSTEM. I HEARD SCREECHING AND WHIRRING AS I DROVE THE VEHICLE. NEXT, I HAD ISSUES WITH THE BATTERY, BATTERY ACID LEAKED ALL OVER THE BATTERY, CORROSION BUILT UP ON THE BATTERY. MOST RECENTLY, AFTER SERVICING MY VEHICLE, THE POWER STEERING LOCKED UP. THE COMPUTER READ THAT THERE WAS POWER STEERING FAULT. I DON'T UNDERSTAND HOW I WAS ABLE TO PURCHASE A VEHICLE OFF THE DEALERSHIP LOT WITH ALL OF THE ISSUES THAT THE VEHICLE HAD.

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