NHTSA Complaint #10968631 — 2016 JEEP CHEROKEE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10968631
Vehicle	2016 JEEP CHEROKEE
Component	STRUCTURE:BODY
Date of Incident	March 24, 2017
Date Filed	March 27, 2017
Mileage	12,758 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WATER LEAKING INTO FLOOR BOARDS ON PASSENGER SIDE. CAR WAS PARKED IN GARAGE AFTER DRIVING IN RAIN. A STRONG ODOR OF MILDEW WAS NOTICED THE NEXT DAY. DID AN INSPECTION TO SEE WHERE THE ODOR WAS COMING FROM, THE PASSENGER SIDE FLOORS WERE SOAKED WITH WATER AND IN THE REAR FLOORS ON THE PASSENGER SIDES. USED A SHOP VAC TO VACUUM OUT AS MUCH WATER, VACUUMED OUT AT LEAST A GALLON OF MOLDY WATER.

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