NHTSA Complaint #11541045 — 2016 JEEP CHEROKEE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11541045
Vehicle	2016 JEEP CHEROKEE
Component	STRUCTURE:BODY
Date of Incident	March 10, 2022
Date Filed	August 27, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

Automatic trunk does not open with either inside button on dash or outside button on latch. So I had to open it manually. While it was up the motor spontaneously activated, causing the trunk lid to hit me on the head. When it did hit my head, it did not automatically go back up. The issue is intermittent and when I took it to the dealer, they could not replicate it. This has happened several times.

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