NHTSA Complaint #10939455 — 2011 SUBARU OUTBACK ELECTRICAL SYSTEM

Complaint Details

ODI Number	10939455
Vehicle	2011 SUBARU OUTBACK
Component	ELECTRICAL SYSTEM
Date of Incident	December 18, 2016
Date Filed	January 3, 2017
Mileage	80,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNED A 2011 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING LOST POWER WITHOUT WARNING. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD AND SMOKE APPEARED UNDERNEATH THE HOOD. THE CONTACT QUICKLY EXITED THE VEHICLE. WITHIN A COUPLE OF MINUTES, THE VEHICLE BECAME ENGULFED IN FLAMES AND WAS DESTROYED. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. THERE WERE NO INJURIES SUSTAINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

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