NHTSA Complaint #10925621 — 2013 FORD EDGE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10925621
Vehicle 2013 FORD EDGE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 42,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

TO WHOM IT MY CONCERN WE HAVE A 2013 FORD EDGE. WE HAVE HAD IT TO FORD TO FIX DOOR AJAR LIGHT ON DASH WITCH WAS SAYING DRIVER DOOR WAS THE PROBLEM AT ABOUT 34000 MILES FORD FIXED IT BY CLEANING THE SENSOR WORKED FOR AWHILE UNDER WARRANTY. ABOUT A MONTH LATER SAME PROBLEM AND WAS NOT COVERED UNDER WARRANTY COST ABOUT $380.00 TO FIX HAD TO CHANGE SENSOR NOW AT 42000 MILES DOOR AJAR LIGHT IS BACK ON SAY PASSENGER DOOR. DOME LIGHT STAYS ON WITCH AT NIGHT IS A SAFETY HAZARD AND NOW THE DOORS WILL NOT STAY LOCKED HOW DO I KNOW IF DOOR IS NOT GOING TO COME OPEN. I FEEL FORD HAS A BIG PROBLEM WITH THIS ISSUE AND NEEDS TO OWN UP TO THERE RESPONSIBILITY AND ADDRESS THE PROBLEM. THIS CAR WAS PURCHASED NEW WE ARE THE ORIGINAL OWNERS AND DON'T FEEL WE SHOULD BE RESPONSIBLE TO KEEP PAYING OUT OF POCKET FOR FORDS PROBLEM THIS CAR IS A 4 DOOR WE'VE ALREADY PAID FOR ONE DOOR AND NOW HAVE TO FIX ANOTHER ONE. THANKS

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