NHTSA Complaint #10923732 — 2016 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10923732
Vehicle	2016 JEEP CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	October 17, 2016
Date Filed	November 2, 2016
Mileage	7,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

THE UCONNECT UNIT QUIT WORKING THEREFORE NO WAY TO ADJUST RADIO, HEAT, USE, BLUETOOTH, BACKUP CAMERA STAYS ON WHEN DRIVING FRONTWARDS DOWN ROAD, ETC. CANNOT USE REGULAR KNOBS TO ADJUST. HAVE NOW BEEN WAITING ALMOST 2 WEEKS FOR A NEW RADIO TO SEE IF THAT FIXES THE PROBLEM. ALSO THUMPING NOISE IN THE RIGHT FRONT IN WHEN MAKING A TURN & GOING OVER A BUMP AT SAME TIME. BUYING A BRAND NEW VEHICLE YOU SHOULD NOT HAVE TO WORRY ABOUT PROBLEMS LIKE THIS AFTER OWNING IT FOR LESS THAN 6 MONTHS. *TR

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