NHTSA Complaint #10918074 — 2015 VOLKSWAGEN E-GOLF

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10918074
Vehicle	2015 VOLKSWAGEN E-GOLF
Component	ELECTRICAL SYSTEM
Date of Incident	September 21, 2016
Date Filed	October 22, 2016
Mileage	17,653 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

AT ABOUT 17500 MILE ON ODOMETER, I HAD JUST UNPLUGGED THIS ELECTRIC CAR FROM A PUBLIC LEVEL 2 CHARGING STATION AND SAW A WARNING "ERROR: ELECTRICAL SYSTEM. STOP!". I ASSUMED IT WAS JUST A LIGHT WHEN FIRST TURNING THE CAR ON SO SHIFTED INTO REVERSE. ( I WAS PARKED IN A STANDARD PARKING LOT, RACKING THE CHARGER. THE CAR STARTED ROLLING OUT OF THE SPOT, BUT HAD NO POWER. I WAS ABLE TO APPLY THE BRAKES AND NOT ROLL INTO TRAFFIC. THE CAR WAS TOWED TO VW AND I AM TOLD THAT TWO SEPERATE SMALL BATTERIES HAD A PROBLEM AND NEEDE TO BE REPLACED. THIS HAS OCCURRED AND THE CAR SHOULD BE RETURNED IN A FEW DAYS. I'M WORRIED ABOUT ANOTHER FAILURE HAPPENING WHEN I AM DRIVING WITH KIDS IN CAR, AS HAS BEEN REPORTED ON YOUR SITE.

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