NHTSA Complaint #11414340 — 2015 VOLKSWAGEN E-GOLF

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11414340
Vehicle	2015 VOLKSWAGEN E-GOLF
Component	ELECTRICAL SYSTEM
Date of Incident	April 17, 2021
Date Filed	April 28, 2021
Mileage	27,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

CAR WAS IN MOTION ON A CITY STREET AND SUDDENLY LOST POWER. PULLED OFF ROAD, WAITED AND RESTARTED VEHICLE WITH NORMAL FUNCTION. EVALUATED AT VW DEALER AND TOLD THE DC-DC CONVERTOR IS NOT WORKING PROPERLY AND SHUTTING DOWN THE MOTOR. THIS PART WAS PART OF A PRIOR SAFETY RECALL BY NHSTA, AND THE CAR WAS EVALUATED AND SAID TO BE FIXED. CONTACTED VW OF AMERICA (CASE # 04750977) AND TOLD THERE WAS NOTHING THEY COULD DO AS THE CAR WAS OUT OF WARRANTY.

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#11013776 — August 8, 2017 — TODAY, WHILE DRIVING ON LOCAL ROAD, CAR STARTED TO SHAKE AND MESSAGE APPEARED "BATTERY MALFUNCTION" AND CAR JUST DIED...

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