2015 VOLKSWAGEN E-GOLF — Problems, Recalls & Safety Data
N/A
Safety Rating
46
Owner Complaints
3
Recalls
60
Service Bulletins
0
Investigations
Overview of the 2015 VOLKSWAGEN E-GOLF
The 2015 VOLKSWAGEN E-GOLF has received a total of 46 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with UNKNOWN OR OTHER, ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY, ENGINE AND ENGINE COOLING:ENGINE. 60 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Electrical System (19 complaints), Fuelpropulsion System (9 complaints), and Unknown Or Other (7 complaints).
Recalls for the 2015 VOLKSWAGEN E-GOLF
NHTSA has recorded 4 recalls for the 2015 VOLKSWAGEN E-GOLF, potentially affecting up to 12,367 vehicles.
Recall 18V329000 — UNKNOWN OR OTHER
| 252 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
View full details →Recall 16V138000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
| 5,561 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 e-Golf vehicles manufactured May 21, 2014, to March 1, 2016. Oversensitive diagnostics for the high-voltage battery management system may falsely detect an electrical surge resulting in the vehicle's electric drive motor shutting down unexpectedly.
Consequence: An unexpected vehicle shutdown can increase the risk of a crash.
Remedy: Volkswagen has notified owners, and dealers will update the battery management software, free of charge. The recall began March 15, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93B4.
View full details →Recall 16V138000 — ENGINE AND ENGINE COOLING:ENGINE
| 5,561 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 e-Golf vehicles manufactured May 21, 2014, to March 1, 2016. Oversensitive diagnostics for the high-voltage battery management system may falsely detect an electrical surge resulting in the vehicle's electric drive motor shutting down unexpectedly.
Consequence: An unexpected vehicle shutdown can increase the risk of a crash.
Remedy: Volkswagen has notified owners, and dealers will update the battery management software, free of charge. The recall began March 15, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93B4.
View full details →Recall 15V627000 — AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
| 993 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Jetta vehicles manufactured September 8, 2014, to November 28, 2014, Golf vehicles manufactured April 2, 2014, to December 3, 2014, and E-Golf vehicles manufactured July 26, 2014, to October 18, 2014. The affected vehicles are equipped a Passenger Occupant Detection System (PODS) that may have been manufactured improperly....
Consequence: In the event of a crash, if the front passenger seat occupant is incorrectly classified or non-detected, the passenger frontal air bag may deploy improperly or not at all, increasing the risk of occupant injury.
Remedy: Volkswagen will notify owners, and dealers will replace the PODS control module, free of charge. The recall began on November 20, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswgen's number for this recall is 69L6.
View full details →Owner Complaints for the 2015 VOLKSWAGEN E-GOLF
46 complaints have been filed with NHTSA for the 2015 VOLKSWAGEN E-GOLF. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 19 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 9 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 7 | 0 | 0 | 0 | 0 |
| Engine | 5 | 0 | 0 | 0 | 0 |
| Power Train | 4 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
I was driving and the car shuddered and lost all power and would not accelerate. The car glided to a stop, but there were no shoulders so I was stuck blocking traffic. Later, the police helped push it to a side street where it was safe to park. The dashboard displayed the following error: "Error: Electrical System. Stop!" This message occured at the time of the failure. There were no symptoms or warnings prior to the failure. This message can not be found in the owners manual. Turning the car off and on does not change the situation. The vehicle has not been inspected by a dealer and is awaiting a tow to a dealer
I was driving and the car shuddered and lost all power and would not accelerate. The car glided to a stop, but there were no shoulders so I was stuck blocking traffic. Later, the police helped push it to a side street where it was safe to park. The dashboard displayed the following error: "Error: Electrical System. Stop!" This message occured at the time of the failure. There were no symptoms or warnings prior to the failure. This message can not be found in the owners manual. Turning the car off and on does not change the situation. The vehicle has not been inspected by a dealer and is awaiting a tow to a dealer
There is a known issue regarding a software update required to keep using the heat and cooling options on 2015 and older eGOLF models. Without this patch the heating and cooling of the vehicle will cease to operate. This includes the defogging capability for front and side windows in cold weather. On more than one occasion, I have had to wipe condensation from the windows while driving due to the failure of the heat pump. VW is aware of this software issue, but for vehicles out of the standard warranty will require a service diagnostic fee as well as a large repair cost for essentially a software upgrade. VW owns the diagnostic tools and software so there is no third party way to fix this issue. Affected vehicles should have the software update applied so visibility is not affected during driving. TSB attached
The trim located around the gear selectors has separated leaving a sharp chrome edge that cuts your hand when reaching into the cubby beyond the shifter. This issue was corrected by VW Canada in a recall but not by VW US. It is a known issue and is prevalent across the golf lineup.
CAR WAS IN MOTION ON A CITY STREET AND SUDDENLY LOST POWER. PULLED OFF ROAD, WAITED AND RESTARTED VEHICLE WITH NORMAL FUNCTION. EVALUATED AT VW DEALER AND TOLD THE DC-DC CONVERTOR IS NOT WORKING PROPERLY AND SHUTTING DOWN THE MOTOR. THIS PART WAS PART OF A PRIOR SAFETY RECALL BY NHSTA, AND THE CAR WAS EVALUATED AND SAID TO BE FIXED. CONTACTED VW OF AMERICA (CASE # 04750977) AND TOLD THERE WAS NOTHING THEY COULD DO AS THE CAR WAS OUT OF WARRANTY.
Safety Rating for the 2015 VOLKSWAGEN E-GOLF
NHTSA has not yet tested the 2015 VOLKSWAGEN E-GOLF in its New Car Assessment Program.
Technical Service Bulletins for the 2015 VOLKSWAGEN E-GOLF
Volkswagen Group of America, Inc. has issued 60 technical service bulletins (TSBs) for the 2015 VOLKSWAGEN E-GOLF. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
V3718022033975_14 — POWER TRAIN
Cautions about using aftermarket transmission flush machines and aftermarket transmission fluids.
V9325022079221_1 — ELECTRICAL SYSTEM
Age-related capacity losses within several or all cell modules or other non-repairable conditions may dictate the need to replace the complete high-voltage battery.
V9323082071535_4 — ELECTRICAL SYSTEM
Determining HV-Battery Health, Remaining Capacity
V9323082071535_1 — ELECTRICAL SYSTEM
Determination of HV-Battery Health, Remaining Capacity
V8717022043949_7 — EQUIPMENT:ELECTRICAL
A/C or Heat Inop. Update to Disable HV system voltage labor operation number.
TT 87 14 02_6 — EQUIPMENT ADAPTIVE/MOBILITY
Include additional model year applicability to existing Tec Tip
TT 87-15-02ss3 — EQUIPMENT
Update metadata to accommodate PR Code S3T
TT 87-15-02ss3 — EQUIPMENT:APPLIANCE:AIR CONDITIONER
Update metadata to accommodate PR Code S3T
TT 91 14 01ss6 — EQUIPMENT ADAPTIVE/MOBILITY
Addressing Component Protection display . Update model and model year applicability.
V931902_2041691 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Update model year applicability.
Showing 10 of 60 technical service bulletins.
NHTSA Investigations for the 2015 VOLKSWAGEN E-GOLF
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the VOLKSWAGEN E-GOLF
- 2015 VOLKSWAGEN E-GOLF (current)
- 2016 VOLKSWAGEN E-GOLF — 30 complaints
- 2017 VOLKSWAGEN E-GOLF — 3 complaints
- 2018 VOLKSWAGEN E-GOLF — 1 complaint
- 2019 VOLKSWAGEN E-GOLF — 7 complaints
- 2020 VOLKSWAGEN E-GOLF — 0 complaints
Other VOLKSWAGEN Models
- VOLKSWAGEN JETTA — 13,715 total complaints
- VOLKSWAGEN PASSAT — 10,288 total complaints
- VOLKSWAGEN BEETLE — 3,613 total complaints
- VOLKSWAGEN TIGUAN — 3,104 total complaints
- VOLKSWAGEN ATLAS — 2,635 total complaints
- VOLKSWAGEN GOLF — 1,991 total complaints
- VOLKSWAGEN GTI — 1,916 total complaints
- VOLKSWAGEN ID.4 — 1,568 total complaints