2016 VOLKSWAGEN E-GOLF — Problems, Recalls & Safety Data
N/A
Safety Rating
30
Owner Complaints
5
Recalls
23
Service Bulletins
0
Investigations
Overview of the 2016 VOLKSWAGEN E-GOLF
The 2016 VOLKSWAGEN E-GOLF has received a total of 30 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 9 recall campaigns affecting this vehicle, covering issues with AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE, UNKNOWN OR OTHER, SEAT BELTS:PRETENSIONER. 23 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Electrical System (9 complaints), Engine (5 complaints), and Unknown Or Other (5 complaints).
Recalls for the 2016 VOLKSWAGEN E-GOLF
NHTSA has recorded 9 recalls for the 2016 VOLKSWAGEN E-GOLF, potentially affecting up to 42,036 vehicles.
Recall 22V543000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 1,216 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 Audi TT Roadster, TT Coupe, S3 Sedan, R8 Coupe, A3 Sedan, A3 Etron, A3 Cabriolet, 2016 Golf Sportwagen, Golf R, Golf GTI, Golf A7, and E Golf vehicles. During air bag deployment, the front passenger air bag may explode or deploy improperly.
Consequence: An inflator explosion may result in sharp metal fragments striking occupants, resulting in serious injury or death. An improper air bag deployment may not properly restrain the occupant, increasing their risk of injury in a crash.
Remedy: Dealers will replace the front-passenger air bag module, free of charge. Owner notification letters were mailed December 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 69DY and...
View full details →Recall 18V329000 — UNKNOWN OR OTHER
| 252 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
View full details →Recall 16V955000 — SEAT BELTS:PRETENSIONER
| 5,947 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being...
Consequence: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
Remedy: Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
View full details →Recall 16V955000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 5,947 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being...
Consequence: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
Remedy: Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
View full details →Recall 16V955000 — AIR BAGS:SIDE/WINDOW
| 5,947 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being...
Consequence: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
Remedy: Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
View full details →Recall 16V955000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
| 5,947 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being...
Consequence: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
Remedy: Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
View full details →Recall 16V464000 — LATCHES/LOCKS/LINKAGES
| 5,658 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 CC vehicles manufactured January 12, 2016, to February 3, 2016, Golf R and Tiguan vehicles manufactured November 25, 2015, to January 28, 2016, and e-Golf vehicles manufactured November 25, 2015, to January 11, 2016. Vibrations, such as those created by opening and closing a vehicle door, may cause the rear...
Consequence: If an unrestrained child unexpectedly opens a door, they may fall from the vehicle increasing their risk of injury.
Remedy: Volkswagen will notify owners, and dealers will inspect, and if necessary, replace the child lock(s), free of charge. The recall began on August 22, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 58C9.
View full details →Recall 16V138000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
| 5,561 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 e-Golf vehicles manufactured May 21, 2014, to March 1, 2016. Oversensitive diagnostics for the high-voltage battery management system may falsely detect an electrical surge resulting in the vehicle's electric drive motor shutting down unexpectedly.
Consequence: An unexpected vehicle shutdown can increase the risk of a crash.
Remedy: Volkswagen has notified owners, and dealers will update the battery management software, free of charge. The recall began March 15, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93B4.
View full details →Recall 16V138000 — ENGINE AND ENGINE COOLING:ENGINE
| 5,561 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 e-Golf vehicles manufactured May 21, 2014, to March 1, 2016. Oversensitive diagnostics for the high-voltage battery management system may falsely detect an electrical surge resulting in the vehicle's electric drive motor shutting down unexpectedly.
Consequence: An unexpected vehicle shutdown can increase the risk of a crash.
Remedy: Volkswagen has notified owners, and dealers will update the battery management software, free of charge. The recall began March 15, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93B4.
View full details →Owner Complaints for the 2016 VOLKSWAGEN E-GOLF
30 complaints have been filed with NHTSA for the 2016 VOLKSWAGEN E-GOLF. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 9 | 0 | 0 | 0 | 0 |
| Engine | 5 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 5 | 0 | 0 | 1 | 0 |
| Fuelpropulsion System | 2 | 0 | 0 | 0 | 0 |
| Power Train | 2 | 0 | 0 | 0 | 0 |
| Steering | 2 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 2 | 0 | 0 | 0 | 0 |
| Electrical Systempropulsion Systemchargingcablecordaccessory | 1 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The regenerative braking system on my car shut off for about half a second before re engaging automatically. I was slowing down at a red light and had a car in front of me. As I applied the brakes, I hit a bump in the road and the brakes completely stopped working, causing me to almost hit the car in front of me. I do not believe that this issue is known among these vehicles, and I don't know if it has been confirmed by a dealer or testing lab. There were no warning signs for this event, the brakes just shut off for half a second.
While the vehicle is attached to A/C power for charging, the forced air heating system does not warm the car. This can leave the occupants without heat for an extended period of time while charging in a remote location which could be life threatening. There used to be a "work around" using CarNET functions for this car, but that service has been discontinued for the 2016 model year. It should also be noted that other battery electric vehicles allow heating and cooling while plugged in to A/C power.
Two miles into my morning commute, I accelerated to 65 mph when the following message appeared on the instrument display "Error: electrical system. Stop!" At the same time, the vehicle lost all electrical motor drive and began to coast and decelerate. As I coasted there was a clicking noise in the drivetrain and remained audible while I changed lanes to the shoulder and made a safe full stop. I powered the vehicle OFF then ON three time or until the error disappeared. The vehicle was driven to a service location and scanned which revealed 14 error codes (ref. attachment) related to electric drivetrain. This error is a safety related fault and needs to be investigated by a NHTSA and a VW safety engineer.
Two miles into my morning commute, I accelerated to 65 mph when the following message appeared on the instrument display "Error: electrical system. Stop!" At the same time, the vehicle lost all electrical motor drive and began to coast and decelerate. As I coasted there was a clicking noise in the drivetrain and remained audible while I changed lanes to the shoulder and made a safe full stop. I powered the vehicle OFF then ON three time or until the error disappeared. The vehicle was driven to a service location and scanned which revealed 14 error codes (ref. attachment) related to electric drivetrain. This error is a safety related fault and needs to be investigated by a NHTSA and a VW safety engineer.
Two miles into my morning commute, I accelerated to 65 mph when the following message appeared on the instrument display "Error: electrical system. Stop!" At the same time, the vehicle lost all electrical motor drive and began to coast and decelerate. As I coasted there was a clicking noise in the drivetrain and remained audible while I changed lanes to the shoulder and made a safe full stop. I powered the vehicle OFF then ON three time or until the error disappeared. The vehicle was driven to a service location and scanned which revealed 14 error codes (ref. attachment) related to electric drivetrain. This error is a safety related fault and needs to be investigated by a NHTSA and a VW safety engineer.
Safety Rating for the 2016 VOLKSWAGEN E-GOLF
NHTSA has not yet tested the 2016 VOLKSWAGEN E-GOLF in its New Car Assessment Program.
Technical Service Bulletins for the 2016 VOLKSWAGEN E-GOLF
Volkswagen Group of America, Inc. has issued 23 technical service bulletins (TSBs) for the 2016 VOLKSWAGEN E-GOLF. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
V171806201781318 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Engine Oil Consumption Measurement Instruction and Work sheet.
V171901201285554 — ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Engine Oil Quality Standards updated to include the latest Engine Oil ) excluding Routan & ID.4attachments. (excludes Routan & ID.4)
Dealer34J734L9 — EQUIPMENT
Replace the gear shift cover chrome trim frame.
V8717152048900_6 — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Heat or Cooling Output Erratic. Update to HV deactivation labor operation number.
TT 87 15 02_5 — ELECTRICAL SYSTEM
Temperature Display defaults to 72 degrees, Update to model year applicability.
TT 87 15 02_5 — EQUIPMENT
Temperature Display defaults to 72 degrees, Update to model year applicability.
eGolfrepairauth — ELECTRICAL SYSTEM
Authorization for e-Golf Repairs
V931901-2051304 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY
High Voltage Battery - Charging Cable Cannot be Locked or Unlocked. Updated to include model year 2019 applicability.
Closure Notifica — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Closure Notification to dealers.
Closure Notifica — EQUIPMENT:ELECTRICAL
Closure Notification to dealers.
Showing 10 of 23 technical service bulletins.
NHTSA Investigations for the 2016 VOLKSWAGEN E-GOLF
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the VOLKSWAGEN E-GOLF
- 2015 VOLKSWAGEN E-GOLF — 46 complaints
- 2016 VOLKSWAGEN E-GOLF (current)
- 2017 VOLKSWAGEN E-GOLF — 3 complaints
- 2018 VOLKSWAGEN E-GOLF — 1 complaint
- 2019 VOLKSWAGEN E-GOLF — 7 complaints
- 2020 VOLKSWAGEN E-GOLF — 0 complaints
Other VOLKSWAGEN Models
- VOLKSWAGEN JETTA — 13,715 total complaints
- VOLKSWAGEN PASSAT — 10,288 total complaints
- VOLKSWAGEN BEETLE — 3,613 total complaints
- VOLKSWAGEN TIGUAN — 3,104 total complaints
- VOLKSWAGEN ATLAS — 2,635 total complaints
- VOLKSWAGEN GOLF — 1,991 total complaints
- VOLKSWAGEN GTI — 1,916 total complaints
- VOLKSWAGEN ID.4 — 1,568 total complaints