NHTSA Complaint #11494331 — 2016 VOLKSWAGEN E-GOLF

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11494331
Vehicle	2016 VOLKSWAGEN E-GOLF
Component	ELECTRICAL SYSTEM
Date of Incident	November 18, 2022
Date Filed	November 20, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

While the vehicle is attached to A/C power for charging, the forced air heating system does not warm the car. This can leave the occupants without heat for an extended period of time while charging in a remote location which could be life threatening. There used to be a "work around" using CarNET functions for this car, but that service has been discontinued for the 2016 model year. It should also be noted that other battery electric vehicles allow heating and cooling while plugged in to A/C power.

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