NHTSA Complaint #10846369 — 2016 VOLKSWAGEN E-GOLF
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 10846369 |
| Vehicle | 2016 VOLKSWAGEN E-GOLF |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 1,500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I WAS DRIVING BACK FROM WORK AFTER CHARGING 100%. AFTER I DROVE FOR ABOUT 10 MILES ON AN EXPRESSWAY (LAWRENCE), I STOPPED AT THE SIGNAL LIGHT. AFTER THE SIGNAL TURNED GREEN, I ACCELERATED THE CAR. IMMEDIATELY, ALARMS WENT OFF AND SAID ELECTRIC FAILURE. "ELECTRICAL SYSTEM FAILURE: STOP!". I STOPPED AND RESTARTED THE CAR. AGAIN THE SAME ERROR. IMMEDIATELY, I TURNED ON THE FLASH LIGHTS. CAR DIDNT MOVE AND CARDS BEHIND ME WERE HONKING THE HORN. I CALLED 911 AND POLICE CAME AND SAVED ME DRAGGING THE CAR TO THE SHOULDER. I COULDNT EVEN GET DOWN THE CAR DUE TO SAFETY CONCERNS AND CARS GOING AT 50MPH. I CALLED EGOLF EMERGENCY ROAD SERVICE. THEY CAME AFTER AN HOUR AND TOWED THE CAR TO VOLKSWAGON CENTER. CAR IS BRAND NEW WITH ONLY 1500 MILES. ON FURTHER INVESTIGATION. VOLKSWAGO SERVICE REP CALLED ME AND TOLD THAT THE 12 V BATTERY IS FAULTY AND IT WILL TAKE 6 WEEKS TO REPLACE. ONE OF MY FRIENDS ALSO HAD THE SAME BATTERY ISSUE IN DEC 2015 AND HE ALSO HAD THE SAME ISSUE WITH 12 V BATTERY ISSUE. I AM VERY CONCERNED AT THIS POINT THAT I DON'T WANT TO DRIVE ON EGOLF. ONE OF MY FRIENDS
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