NHTSA Complaint #11241947 — 2015 VOLKSWAGEN E-GOLF

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11241947
Vehicle	2015 VOLKSWAGEN E-GOLF
Component	ELECTRICAL SYSTEM
Date of Incident	August 3, 2019
Date Filed	August 6, 2019
Mileage	26,415 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

EV CHARGER WILL NOT DISENGAGE FROM PORT EVEN WHEN CAR IS UNLOCKED WITH REMOTE. RED LIGHT INDICATING CHARGING FAILURE REMAINS AND CHARGER MUST BE REMOVED USING EMERGENCY DISENGAGE PIN WHICH IS DIFFICULT TO ACCESS AND CAR IS IMMOBILIZED WHILE CHARGER REMAINS STUCK. ELECTRICAL ERROR MESSAGE REQUESTING SERVICE COMES UP ON DASHBOARD TWO DAYS BUT DISAPPEARS UPON RESTART OF VEHICLE.

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