NHTSA Complaint #11024860 — 2015 VOLKSWAGEN E-GOLF

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11024860
Vehicle	2015 VOLKSWAGEN E-GOLF
Component	ELECTRICAL SYSTEM
Date of Incident	September 21, 2017
Date Filed	September 21, 2017
Mileage	21,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MY VEHICLE IS PARKED PLUGGED INTO A 240 V CHARGING STATION IN MY GARAGE/DRIVEWAY. I CANNOT DISCONNECT THE CHARGER BECAUSE THE RED LIGHT ON MY CAR IS ON SOLID RED AND THE LOCK WILL NOT DISENGAGE. ACCORDING TO THE MANUAL, WHEN THE LIGHT COMES ON RED SOLID TO SEEK EXPERT ADVICE. HOWEVER, NO ONE AT THE VOLKSWAGEN DEALERSHIP KNOWS HOW TO FIX IT. NOW MY VEHICLE STUCK IN THE DRIVEWAY AND CAN'T EVEN BE TOWED BECAUSE IT IS ATTACHED TO MY HOUSE.

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