NHTSA Complaint #10906356 — 2011 TOYOTA RAV4

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10906356
Vehicle	2011 TOYOTA RAV4
Component	SUSPENSION
Date of Incident	May 14, 2016
Date Filed	September 14, 2016
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING WHEEL VEERED TO THE LEFT WITHOUT WARNING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO A LOCAL DEALER. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE SHOCKS WERE LEAKING OIL AND NEEDED TO BE REPLACED. THE SHOCKS WERE NOT REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V096000 (SEAT BELTS) AND 15V577000 (VISIBILITY/WIPER). THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

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