NHTSA Complaint #10904870 — 2013 FORD EDGE

THE DOOR AJAR LIGHT WAS CONTINUING TO TURN ON, EVEN WHILE DRIVING, CREATING AN UNSAFE DRIVING SITUATION AS ALL THE INTERIOR LIGHTS COME ON AND WILL NOT TURN OFF UNTIL YOU PULL OVER, PUT THE CAR IN PARK, OPEN THE DOOR, PUSH IN THE DOOR LATCH, AND THEN SHUT IT AGAIN AND AGAIN UNTIL THE DOOR AJAR COMES OFF. I HAD THIS FIXED AT WHILE STILL UNDER WARRANTY. IT STARTED DOING THIS AGAIN LESS THAN 6 MONTHS LATER. I WAS THEN INFORMED THAT THE DRIVERS DOOR LATCH IS FAULTY AND THE SWITCH INSIDE IS CAUSING THE LIGHT TO STAY ON. IT IS RECOMMENDED TO REPLACE THE LF DOOR LATCH AT $445. IT WAS "CLEANED" ACCORDING TO THE SERVICE GENTLEMEN, BUT NOT REPLACED IN JANUARY WHEN IT WAS STILL UNDER WARRANTY. HE SAID IT WILL DO THE SAME THING IT CURRENTLY IS IN ABOUT 6 MONTHS IF THEY JUST CLEAN IT AGAIN AND NOT REPLACE IT. IT IS A HAZARD WHILE DRIVING AND A HUGE SAFETY CONCERN. I AM UNSURE WHY IT WOULD NOT HAVE BEEN REPLACED ORIGINALLY. I ASSUMED WHEN I TOOK IT IN IT HAD BEEN FIXED AND REPLACED, NOT JUST CLEANED.