NHTSA Complaint #10893525 — 2013 FORD EDGE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10893525
Vehicle	2013 FORD EDGE
Component	ELECTRICAL SYSTEM
Date of Incident	August 1, 2016
Date Filed	August 5, 2016
Mileage	36,980 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

WHEN TURNING KEY TO START VEHICLE, "DRIVER SIDE DOOR AJAR" INDICATOR LIGHT DISPLAYS. WHILE DRIVING, SAME INDICATOR LIGHT REMAINS ON, ALONG WITH CONSTANT "DOOR AJAR" CHIME. AFTER PARKING THE VEHICLE, INTERIOR LIGHTS WILL NOT DIM EVEN THO LATCH IS SECURE--- AND SECURITY ALARM IS ON. ALL OF STATED COMPLAINTS IMPEDE VISIBILITY, AND CREATE ATTENTION AND SAFETY ISSUES. DEALER RESOLVED SAME ISSUES 16 MONTHS AGO BY REPLACING A 5-YEAR BATTERY WITH A BRAND NEW 5-YEAR BATTERY; NOW YET ANOTHER NEW BATTERY IS BEING RECOMMENDED BY DEALER. HARD TO BELIEVE THAT FORD INTENDED FOR CUSTOMERS TO REPLACE AUTO BATTERY EVERY 1.5 YEARS, ESPECIALLY FOR A 3-YEAR OLD VEHICLE.

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