NHTSA Complaint #10886106 — 2015 FORD EDGE

SEE ATTACHED PDF FILE FOR COMPLAINT. WHILE TRAVELING AT NEAR HIGHWAY SPEED (45 MPH) ON A LATE SATURDAY AFTERNOON, JULY 16, 2016, MY 2015 FORD EDGE WITH ONLY 9,000 MILES, SUDDENLY LOST POWER AND I COULD NOT ACCELERATE. FORTUNATELY I WAS ON A DECLINE OF A BRIDGE, SO I WAS ABLE TO COAST TO THE NEXT CORNER AND GET OFF OF THE MAIN THOROUGHFARE. I WAS AT RISK OF A VEHICLE CRASH, HOWEVER, FORTUNATELY THERE WERE NO CARS FOLLOWING ME AT THE TIME. THE 'WRENCH' WARNING INDICATOR CAME ON, AND AFTER SEARCHING THE OWNER'S MANUAL, I CALLED FORD ROADSIDE SERVICE TO HAVE CAR TOWED TO DEALERSHIP WHERE IT WAS PURCHASED NEW ONLY 7 MONTHS EARLIER. THERE WERE NO WARNING SIGNS PRIOR TO THIS FAILURE! ON MONDAY (JULY 18), THE DEALER CALLED TO ADVISE THE 'ELECTRONIC THROTTLE BODY' WOULD ARRIVE TUESDAY AND I COULD EXPECT MY CAR BACK TUESDAY AFTERNOON. TUESDAY MORNING (JULY 19) I WAS CALLED AND ADVISED THE PART IS ON BACK-ORDER AND NOT EXPECTED TO BE RECEIVED UNTIL JULY 29. YOU CAN IMAGINE MY DISPLEASURE AT HEARING THIS, KNOWING I'LL BE WITHOUT MY CAR FOR TWO WEEKS, ASSUMING THE PART ARRIVES ON SCHEDULE