NHTSA Complaint #10885304 — 2013 FORD EDGE

DOOR AJAR WARNING IS PRESENT WHEN DOOR IS CLOSED. NO MATTER HOW MANY TIMES WE CLOSE THE DOOR, THE LIGHT STAYS ON. WE ARE ABLE TO BOTH PARK AND DRIVE WITH THIS ALARM ON BUT THE CABIN LIGHTS STAY ON THE ENTIRE TIME. WE EXPERIENCED THE FIRST ISSUE IN JANUARY 2015 AND THE FORD FULLER DEALERSHIP IN CHULA VISTA, CA REPLACE IT BECAUSE THE CAR WAS UNDER WARRANTY. JULY 2016, THE SAME WARNING WAS APPEARING ON THE DASH BOARD WITH THE SAME ISSUE. WE TOOK IT BACK TO THE DEALERSHIP WHERE WE PURCHASED IT, AND HAD THE FIRST REPAIR DONE, AND THEY WOULD NOT COVER THEIR FAULTY WORK. THEY STATED THAT SINCE OUR 3 YEAR WARRANTY HAD EXPIRED THE ISSUE WOULD NO LONGER BE COVERED, REGARDLESS OF THE FACT THAT THEY "FIXED" THE ISSUE WHEN IT WAS UNDER WARRANTY AND THEY GUARANTEE THEIR REPAIRS FOR 2 YEARS. WE ENDED UP HAVING TO REPLACE OUR DOOR LATCH AGAIN AS WELL AS A NEW BATTERY FOR THIS ISSUE. WE HOPE A RECALL IS MADE SOON BECAUSE THIS IS GETTING OUT OF CONTROL AND PRICEY.