NHTSA Complaint #10875613 — 2016 MAZDA CX-5

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 10875613
Vehicle 2016 MAZDA CX-5
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage 14,200 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

WAS DRIVING TO WORK WHEN I HEARD A SUCCESSION OF LOUD POPPING NOISES COMING FROM THE WINDSHIELD AREA. AS I WAS ON A DIVIDED INTERSTATE WITH NO VEHICLES IN FRONT OR BESIDE ME, IT WAS A BIT STRANGE THAT I HAD TWO CRACKS APPEAR IN THE CENTER OF MY WINDSHIELD AND ANOTHER ONE RUNNING FROM THE BOTTOM RIGHT SIDE OF THE WINDSHIELD UNDER THE WIPER BLADE. I PULLED OVER IMMEDIATELY TO SEE IF THERE WAS ANYONE AROUND BECAUSE IT WAS CLEARLY NOT CAUSED BY ANOTHER VEHICLE. I PHONED THE SHERIFF'S DEPARTMENT TO REPORT THE INCIDENT, AS I WAS UNSURE WHAT HAD HAPPENED. A DEPUTY MET ME AT WORK (18 MILES FROM WHERE THE INCIDENT HAPPENED) TO LOOK AT THE DAMAGE, THE LATTER OF WHICH NOW STRETCHED ABOUT 4 INCHES PAST THE CENTER OF THE WINDSHIELD, AND TOLD ME THAT THE AREA WHERE I WAS DRIVING HAD BEEN CHECKED IMMEDIATELY BY OFFICERS, THAT THERE WAS NO ONE IN THE AREA, AND THAT NO OTHER COMPLAINTS HAD BEEN REPORTED. EVEN THE OFFICER WAS BAFFLED BY THE UNEXPLAINABLE OCCURRENCE OF THE BREAKS, ESPECIALLY SINCE THERE WERE NO OTHER VEHICLES EITHER IN FRONT, BEHIND, OR BESIDE ME FOR AS FAR AS I COULD SEE (LONG, FLAT STRETCH OF INTERSTATE, SO VISIBILITY WAS EXCELLENT). THE VEHICLE HAD LESS THAN 16000 MILES ON IT WHEN THIS HAPPENED.

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