NHTSA Complaint #10874441 — 2013 FORD EDGE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10874441
Vehicle 2013 FORD EDGE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 41,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

WHILE I WAS DRIVING MY VEHICLE, I COMPLETELY LOST POWER. MY CAR WAS DRIVING ON ITS OWN, ABOUT 2MPH ON THE ROAD, WHILE EVERYONE ELSE WAS DRIVING 45MPH. THIS HAPPENED SUDDENLY, AND MY CAR WAS NOT ABLE TO STOP WHEN I WAS AT A RED LIGHT. THIS WAS AN EXTREMELY SCARY SITUATION BECAUSE WHILE I WAS DRIVING, MY CAR SUDDENLY STOPPED. THE CARS AROUND ME COULD HAVE EASILY COLLIDED WITH MINE, ESPECIALLY WHEN MY CAR WAS NOT ABLE TO STOP UNTIL I WAS ABLE TO GET OFF THE ROAD AND PUT IT IN PARK. WHILE MY CAR WAS IN PARK, IT WAS SHAKING. I HAD TO GET MY CAR TOWED TO A DEALERSHIP WHERE THEY PROCEEDED TO TELL ME THAT I HAVE A THROTTLE BODY PROBLEM. THIS IS SOMETHING I NEVER HEARD OF. BUT TO KNOW THAT AT ANY TIME, MY CAR CAN RANDOMLY STOP ON ITS OWN IS SCARY. I WAS TOLD THAT FORD IS AWARE OF THIS PROBLEM, BUT IT HAS NOT BEEN RECALLED. FORD HAS A DUTY TO MAKE SURE THAT ITS PRODUCT IS SAFE FOR THE ORDINARY CONSUMER. A BREACH OF THAT DUTY IS PUTTING AN UNSAFE PRODUCT OUT THERE, AWARE OF THE PROBLEM, AND NOT TAKING REMEDIAL MEASURES. SOMEONE CAN LOSE THEIR LIFE BY A CAR COMPLETELY LOSING POWER ON THE ROAD, AND THAT LIFE COULD HAVE BEEN MINE. SOMETHING NEEDS TO BE DONE TO FIX THE PROBLEM THAT FORD IS CLEARLY AWARE OF.

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