NHTSA Complaint #10873682 — 2015 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10873682
Vehicle	2015 FORD EDGE
Component	ENGINE
Date of Incident	May 30, 2016
Date Filed	June 10, 2016
Mileage	9,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WENT INTO LIMP MODE SEVERAL TIMES, WHICH PREVENTED THE VEHICLE FROM BEING DRIVEN OVER 5 MPH. THE DEALER DIAGNOSED THAT THE THROTTLE BODY FAILED. THE DEALER ALSO STATED THAT THERE WERE MORE THAN 8,000 PARTS ON BACK ORDER AND WERE UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD SUPPLY THE PART FOR THE REPAIR. THE CONTACT WAITED FOR WEEKS FOR A RESPONSE FROM THE MANUFACTURER TO DETERMINE A SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 9,300.

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