NHTSA Complaint #10860278 — 2013 FORD EDGE

AT THE END OF FEBRUARY MY "DOOR AJAR" LIGHT KEPT STAYING ON AFTER CLOSING IT- I HAD TO REPEATEDLY CLOSE IT TO GET THE LIGHT TO GO OFF. ON MARCH 5TH MY VEHICLE LOST POWER WHILE TRAVELING DOWN A MAIN HIGHWAY AT NIGHT WITH MY 2 YEAR OLD DAUGHTER. I HAD TO PULL OVER AND WAIT FOR SOMEONE TO COME HELP US. I AM JUST THANKFUL I WASN'T ON A MAJOR HIGHWAY OR INTERSTATE WHEN THIS HAPPENED. I CALLED FORD ON MARCH 7TH TO QUESTION IT AND THEY TOLD ME TO TAKE IT IN. I LEARNED ON MARCH 15TH THAT THE DRIVER'S SIDE DOOR LATCH HAD GONE BAD AND SINCE IT STAYED ON IT KILLED MY BATTERY ALONG WITH MY THROTTLE BODY HAD GONE BAD IN MY CAR AS WELL. I RESEARCHED AND FOUND SEVERAL OTHER FORDS MODELS THAT HAD THESE SAME ISSUES WITH RECALLS OR CUSTOMER SATISFACTION PROGRAMS BUT MY PARTICULAR VEHICLE AND PARTS WEREN'T COVERED. I HAVE IN TURNED BEEN WAITING NOW 5 WEEKS FOR THE THROTTLE BODY PART FOR MY CAR, WHICH HAS LEFT ME HAVING TO BORROW A WAY TO GO BECAUSE I CAN'T AFFORD TO FIX MY CAR AND PAY FOR A RENTAL. FORD STILL WILL NOT TELL ME WHY THE PART IS BACKORDERED. I DON'T SEE WHY ITS MY RESPONSIBILITY TO PAY FOR THESE REPAIRS WHEN THERE ARE SO MANY OTHER FORDS IN THIS YEAR RANGE WITH THESE SAME ISSUES THAT ARE BEING COVERED. I NEVER THOUGHT IT WOULD TAKE 5 WEEKS TO COME UP WITH A PART AND NOW THE ANTICIPATED SHIP DATE HAS BEEN MOVED FROM APRIL 8TH TO APRIL 28TH. THIS IS UNCALLED FOR. MY CAR IS MY ONLY WAY TO GO AND TOO NEW TO BE HAVING THESE TYPES OF ISSUES. MY ONLY ASSUMPTION IS THERE ARE AN EXCESSIVE AMOUNT OF FORD VEHICLES WITH THESE SAME ISSUES AND FORD SHOULD BE COVERING THEM FOR FAULTY PARTS.