NHTSA Complaint #10837668 — 2016 MAZDA CX-5 POWER TRAIN

Complaint Details

ODI Number	10837668
Vehicle	2016 MAZDA CX-5
Component	POWER TRAIN
Date of Incident	February 18, 2016
Date Filed	February 23, 2016
Mileage	6,314 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

I PURCHASED MY CAR ON SEPT 10, 2015. I CURRENTLY HAVE 6,300 MILES ON MY VEHICLE. WHEN AT A STOP LIGHT AND I STEP ON THE GAS TO GO, THE CAR DOES NOT MOVE AND JUST REVS VERY LOUDLY. AFTER A FEW SECONDS, THE CAR ACCELERATES AND THE CAR JERKS PRETTY VIOLENTLY (TO THE POINT WHERE MY HEAD HITS THE BACK OF THE HEAD REST). THIS WAS VERY CONSISTENT ON MY WAY HOME FROM WORK. WHEN I WAS DRIVING UP AN INCLINE, THE CAR'S TIMING SEEMED TO BE OFF AS IT NEEDED TO DOWNSHIFT BUT COULDN'T WHEN IT SHOULD HAVE. I MADE IT HOME AND HAD TO HAVE MY CAR TOWED TO THE MAZDA DEALERSHIP IN NASHUA, NH. PER THE DEALERSHIP ON 2/22, THE CAR NEEDS A BRAND NEW TRANSMISSION.

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