NHTSA Complaint #10823647 — 2015 VOLKSWAGEN E-GOLF

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10823647
Vehicle	2015 VOLKSWAGEN E-GOLF
Component	ELECTRICAL SYSTEM
Date of Incident	February 1, 2016
Date Filed	February 2, 2016
Mileage	2,576 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I WAS DRIVING THE ALL-ELECTRIC CAR HOME FROM WORK ON A 3/4 CHARGE (~75 MILES REMAINING RANGE) WHEN I NOTICED TWO FAST, SPLIT-SECOND JERKING MOTIONS, ABOUT 30 SECONDS APART. WITHIN ANOTHER MINUTE, THE CAR'S DASH SYSTEM SOUNDED AN ALARM AND AN ERROR POPPED UP ON THE DASH SCREEN, SAYING "ERROR: ELECTRICAL SYSTEM. STOP!" THE CAR EFFECTIVELY TURNED OFF, GIVING ME JUST A FEW SECONDS TO PULL TO THE SIDE OF THE ROAD. THE CAR WAS IN MOTION - I WAS TRAVELING ABOUT 35 MPH - AND I WAS TRAVELING ON A TWO-LANE ROAD - FORTUNATELY NOT ON THE HIGHWAY - BUT THE CAR WENT FROM FULL DRIVE TO COMPLETE STOP IN JUST A FEW SECONDS. EFFORTS TO RESTART THE CAR (TURNING IT OFF AND ON) WERE UNSUCCESSFUL.

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