NHTSA Complaint #10811289 — 2015 VOLKSWAGEN E-GOLF

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10811289
Vehicle	2015 VOLKSWAGEN E-GOLF
Component	ELECTRICAL SYSTEM
Date of Incident	December 18, 2015
Date Filed	December 19, 2015
Mileage	2,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHILE DRIVING APPROXIMATELY 25-30 MPH, THE VEHICLE SHUDDERED BRIEFLY, AND THE ELECTRIC DRIVE TURNED OFF. THE DRIVER AIRBAG WAS DISABLED, IN ADDITION TO STEERING AND BRAKE ASSIST, AND OTHER SAFETY FEATURES. THE WARNING MESSAGE APPEARED ON THE MULTIFUNCTION DISPLAY STATING "ELECTRICAL SYSTEM FAILURE, STOP!" I ENABLED THE HAZARD LIGHTS, COASTED TO A STOP, AND PLACED THE CAR IN PARK. AFTER SEVERAL ATTEMPTS, THE ELECTRIC DRIVE WOULD NOT RESTART. VW 24-HOUR ROADSIDE ASSISTANCE WAS CALLED, AND THE VEHICLE WAS TOWED TO A VW SERVICE CENTER.

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