NHTSA Complaint #10811121 — 2013 FORD EDGE

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT AN UNKNOWN FRONT DOOR LATCHING MECHANISM FAILED TO PROPERLY REGISTER THAT THE VEHICLE DOOR WAS CLOSED. AS A RESULT, AN INTERNAL WARNING MESSAGE INFORMING THE CONTACT TO PUT THE VEHICLE IN PARK AND CLOSE THE DOOR DISPLAYED. IN ADDITION, THE CONTACT STATED THAT THE WARNING MESSAGE CHIMED UNTIL THE VEHICLE WAS PLACED INTO THE PARK POSITION. THE CONTACT FURTHER STATED THAT WHEN THE VEHICLE WAS STOPPED AND TURNED OFF, THE INTERIOR LIGHT FAILED TO FUNCTION PROPERLY AND SHUT OFF CAUSING THE BATTERY TO BE DRAINED. THE VEHICLE WAS TAKEN TO BE DIAGNOSED WHERE THE CONTACT WAS INFORMED THAT THE DOOR LOCK MECHANISM NEEDED TO BE REPLACED. IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 55,000.