NHTSA Complaint #10807505 — 2013 FORD EDGE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10807505
Vehicle	2013 FORD EDGE
Component	ELECTRICAL SYSTEM
Date of Incident	November 30, 2015
Date Filed	November 30, 2015
Mileage	38,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

IT STARTED SPORADICALLY AND NOW IT IS AN EVERY TURN THE KEY OCCURRENCE. THE DRIVER DOOR IS CLOSED. THE CAR WILL 'SENSE' IT IS NOT CLOSED. DURING THIS TIME, IT WILL NOT LOCK, THE INTERIOR LIGHTS, SENSING THE DOOR IS OPEN WILL REMAIN ON. TAKES SEVERAL ATTEMPTS OF SLAMMING THE DOOR FOR IT TO REGISTER THAT THE DOOR IS CLOSED. OCCASIONALLY, DURING DRIVING, IT WILL ALL OF THE SUDDEN SHOW AND BEEP THE DRIVER DOOR IS OPEN AND WILL UNLOCK ALL 4 DOORS. TODAY, WHILE ENTERING THE VEHICLE TO GO TO WORK, IT HAPPENED AS USUAL HOWEVER, THIS TIME, REGARDLESS OF HOW MANY TIMES I CLOSED THE DOOR (SLAMMED, GENTLY PUSHED IT) IT WOULD NOT REGISTER CLOSED. I HAD TO TURN THE VEHICLE OFF, RESTART THE VEHICLE, CLOSE THE DOOR 4 TIMES FOR IT TO REGISTER THAT THE DOOR WAS CLOSED. THIS VEHICLE HAS 38K MILES.

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